Aykan, a leading software company specializing in Generative AI solutions, has embarked on an exciting journey to harness the power of artificial intelligence to enhance productivity within their organization. Recognizing the potential of Generative AI, Aykan decided to test its capabilities firsthand by developing a suite of productivity-boosting tools. In this article, we’ll delve into some of Aykan’s recent initiatives that have leveraged Generative AI to transform their internal operations.
1. Automatic Email Reply Suggestion
Email communication is integral to modern business, but crafting thoughtful responses can be time-consuming. Aykan recognized this challenge and introduced an innovative solution: the Automatic Email Reply Suggestion tool. This Outlook plugin revolutionizes the way employees respond to emails.
With a single click, this plugin generates personalized reply content for emails, whether they require a positive or negative response. Additionally, users have the flexibility to customize their replies, ensuring that each response aligns perfectly with their communication style.
The tool has become a staple for Aykan’s employees, streamlining their email communication and saving them valuable time. Aykan acknowledges the significant contribution of OpenAI’s Generative AI in making this tool a reality.
2. Companion Bot for Productivity Enhancement
Aykan’s employees used to navigate multiple systems for various tasks, from applying for leave to seeking IT support. Recognizing the inefficiency in this process, Aykan is developing a Companion Bot powered by Power Virtual Agent and Power Automate.
This AI-driven bot excels at understanding employees’ intents and efficiently assists them in a wide range of tasks, such as sending minutes of meeting after a call, applying for leave, checking pending leaves, or resolving IT-related queries. Goal is to make it become a trusted ally for Aykan’s workforce, simplifying their daily tasks and even handling certain HR-related operations.
3. Interview Tool for Onboarding
Hiring and interviewing candidates is a critical aspect of any organization’s growth. Aykan recognized the potential for Generative AI to optimize this process and developed an Interview Tool for Onboarding.
Before Generative AI, interviews could take a minimum of 15 minutes per candidate. With this innovative tool, Aykan now conducts multiple interviews simultaneously. The AI-driven tool assists in preliminary interviews and generates comprehensive reports, aiding in the selection of the most suitable candidates.
Challenges in Generative AI: Addressing Hallucinations
While Aykan is enthusiastic about the capabilities of Generative AI, they also acknowledge the challenges associated with large language models (LLMs). One of the most significant challenges they encountered was “hallucinations,” where the AI-generated content could occasionally produce inaccurate or unintended information.
To mitigate this issue, Aykan has taken a proactive approach by carefully crafting prompts and implementing the right architecture. By doing so, they have significantly reduced the occurrence of hallucinations, ensuring that their Generative AI solutions provide reliable and accurate results.
Aykan’s journey with Generative AI exemplifies their commitment to innovation and productivity enhancement. By leveraging the capabilities of Generative AI, Aykan has successfully developed a suite of tools that have streamlined internal processes, improved communication, and elevated their HR and recruitment efforts. While challenges exist, Aykan’s dedication to overcoming them highlights the immense potential of Generative AI in transforming businesses and fostering productivity.